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Client Survey
Home
About us
Our Team
Legal Services
Care Proceedings
Adoption
Price Transparency
Testimonials
Contact us
Client Survey
Client Survey
Name of advisor
Department
How would you rate the way you were greeted by us when you visited our offices?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How would you rate the approachability and friendliness of your adviser?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How would you rate the level of confidence you had in your adviser to act in your best interests?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How would you rate our understanding and commitment to the action that was taken on your behalf?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How well did we communicate with you whether by telephone, letter, e-mail or face-to-face?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How well did we explain things to you?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
How well did your advisor listen to what you had to say?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
In terms of the time taken by us to progress your matter, how would you rate our service to you?
(Required)
Excellent
Good
Fair
Poor
How do you think we could have improved our service to you?
In general terms, how would you assess our service for you?
(Required)
Excellent
Good
Fair
Poor
If you have any suggestions for how we could improve things that have not been dealt with above, please comment here.
Would you use our firm again?
(Required)
Yes
No
Undecided
Would you be likely to recommend this firm to others?
(Required)
Yes
No
Undecided
Thank you for your time and trouble in completing this form. We welcome your views and opinions and any feedback you offer will be extremely valuable for our future training and development. Please email your response to
pj@gjlaw.co.uk
If you would like us to contact you to discuss any of the issues raised, please complete your name and address below.
Name
First
Last
Address
Street Address
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